EOB Reverification Process – Manager Guide
Overview
This guide outlines the steps for reverifying employment authorization in the EOB system. Reverification is required when an employee’s work authorization is expiring. Do not use this process for rehires—they must be onboarded as new employees.
Step-by-Step Instructions
1. Accessing the Dashboard
- Log in to Manager Onboarding.
- On the Dashboard, click Calculate to view totals.
- Select Documentation Expiring or Work Authorization Expiring to view affected employees.
2. Starting Reverification
- Click Reverification – Section 3 of Form I-9.
- Do not reverify:
- U.S. citizens
- Noncitizen nationals
- Lawful permanent residents with Form I-551
- List B documents
If Employee is Present:
- Click Reverification to begin.
If Employee is Remote:
- Click Remote Verification with Auth Rep.
- Enter verifier’s email to initiate the process.
3. Completing Reverification
- Examine unexpired documents for authenticity.
- If the employee changed their legal name, enter it (leave blank if unchanged).
- Record:
- Document Title
- Document Number
- Expiration Date (use “N/A” if applicable)
- Check the E-signature box and click I Agree.
- If citizenship status changed, complete a new Form I-9.
- Send a case to Payroll Support with document copies for system updates.
Attaching Documents
- Only hiring-related documents should be attached.
- Must be PDF format and <3MB.
- Navigate to Manage Documents in the employee record.
- Click Browse, select the file, and click Upload.
- Add a File Description (e.g., “Form I-9”).
- Click Continue to finalize.
Updating SSN (SSN Applied For)
- Enter the 9-digit SSN (no hyphens).
- Click Update SSN.
- If prompted, choose whether to run E-Verify:
- Yes: Creates a case to monitor.
- No: Updates record only.
- Notify Employee Data Team to sync payroll systems.
Viewing Assigned Forms
- Select form groups and apply filters:
- Location
- Home State
- Authorized Representative
- Language
- Click View Forms to display.
- Select and print/save forms as PDF.
Final Notes
- Always ensure documents are genuine and appropriate.
- Keep privacy laws in mind when attaching files.
- Coordinate with Payroll and Employee Data teams for updates.
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